Discover the story, mission, and people behind Reliable Book Quest — and why authors across Canada trust us with their most important literary projects.
Our story
Reliable Book Quest was founded in 2012 in the heart of Québec City by a small group of literary professionals who shared a common frustration: too many talented writers were struggling to find affordable, high-quality support for their book projects. The publishing landscape was shifting rapidly, and authors needed a partner who could bridge the gap between traditional publishing expertise and the emerging possibilities of independent and digital publishing.
What started as a two-person editing studio in a converted loft on Rue Saint-Jean has grown into a full-service literary consultancy serving hundreds of clients each year. Our founders — Élise Moreau, a former senior editor at a major Canadian publishing house, and James Whitfield, an award-winning book designer — brought complementary skills and a shared vision of making professional book services accessible to every writer, regardless of their budget or experience level.
Over the past decade, we have helped launch more than 400 published titles across genres ranging from literary fiction and memoir to academic textbooks and children's picture books. Each project has reinforced our belief that every story deserves to be told well, and that the right editorial and design support can make the difference between a good book and a great one.
Our mission and values
Our mission is simple yet ambitious: to empower every author with the tools, guidance, and professional support they need to bring their book from concept to completion. We believe that the literary world is richer when diverse voices are heard, and we are committed to lowering the barriers that prevent talented writers from sharing their stories with the world.
Craft and excellence
We hold ourselves to the highest editorial and design standards. Every comma, every margin, every colour choice is intentional. We treat your manuscript with the same care we would give our own work, because mediocrity has no place in a book that carries your name.
Author-centred approach
Your voice is the soul of your book. Our role is to enhance and refine, never to overwrite or impose. We listen carefully to your goals, respect your creative vision, and tailor our process to serve your unique needs as a writer.
Transparency and trust
We provide clear timelines, honest assessments, and straightforward pricing. There are no hidden fees, no vague promises, and no surprises. When we commit to a deadline or a deliverable, we honour that commitment without exception.
Inclusivity and accessibility
Great stories come from every community and background. We actively seek to work with writers from underrepresented groups and offer flexible pricing structures to ensure our services remain accessible to emerging authors at every stage of their career.
Meet the team
Behind every successful book project is a team of dedicated professionals. Our staff brings a combined seventy years of experience in editing, design, publishing, and literary coaching. Here are some of the key people you will work with when you choose Reliable Book Quest.
Élise Moreau
Co-founder and editorial director
With over 25 years in Canadian publishing, Élise oversees all editorial operations and personally mentors emerging editors on the team. She specialises in literary fiction and creative non-fiction.
James Whitfield
Co-founder and creative director
James leads our design team and has created covers and interiors for over 300 published titles. His work has been recognised by the Alcuin Society Awards for Excellence in Book Design in Canada.
Priya Desai
Senior editor
Priya brings sharp analytical skills and deep genre knowledge to every project. She specialises in young adult fiction, science fiction, and fantasy, and has edited several nationally bestselling titles.
Our journey so far
From a small startup to one of Quebec's most respected literary services firms, here are some of the milestones that have shaped who we are today.
2012 — The beginning
Élise and James open a small editing studio in Québec City's historic Saint-Jean-Baptiste neighbourhood, offering manuscript editing and basic book design services to local authors.
2015 — Expanding our reach
After three years of steady growth and word-of-mouth referrals, we hire our first full-time staff members and begin offering publishing consultation services to help authors navigate both traditional and self-publishing pathways.
2018 — 200 titles published
We celebrate a major milestone as the two-hundredth title we have worked on reaches publication. Our client base now extends across all ten Canadian provinces and into the United States and Europe.
2021 — Digital transformation
In response to the global shift toward remote work, we launch our fully digital workflow platform, enabling seamless collaboration with authors anywhere in the world. We also introduce e-book formatting and audiobook production consultation to our service lineup.
2024 — Looking ahead
With over 400 published titles under our belt and a growing team of twelve professionals, we continue to invest in new technologies, mentorship programmes, and community outreach to support the next generation of Canadian authors.
Privacy policy
At Reliable Book Quest, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information when you interact with our website and services.
Information we collect: We may collect your name, email address, phone number, and any other information you voluntarily provide through our contact form or during the course of providing book services. We also collect standard web analytics data such as IP addresses, browser types, and pages visited.
How we use your information: Your personal data is used solely to respond to your inquiries, deliver the services you request, and improve your experience on our website. We do not sell, rent, or trade your personal information to third parties.
Data retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. You may request deletion of your data at any time by contacting us.
Cookies: Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
Your rights: You have the right to access, correct, or delete your personal data. Please contact us at [email protected] for any privacy-related requests.
This policy was last updated in January 2025.
Terms of service
By accessing and using the Reliable Book Quest website and services, you agree to be bound by the following terms and conditions.
Services: We provide book-related services including but not limited to editing, proofreading, publishing consultation, book design, and author coaching. All services are subject to availability and our standard pricing, which will be communicated before any engagement begins.
Intellectual property: All content on this website, including text, graphics, logos, and images, is the property of Reliable Book Quest unless otherwise noted. You may not reproduce or redistribute this content without written permission.
Client materials: Any manuscripts, drafts, or other materials you submit to us remain your intellectual property. We will not share, publish, or use your materials for any purpose other than delivering the agreed-upon services.
Payment: Payment terms will be outlined in individual service agreements. Late payments may incur additional fees as specified in your contract.
Limitation of liability: Reliable Book Quest shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
Governing law: These terms are governed by the laws of the Province of Quebec, Canada.
Disclaimer
The information provided on the Reliable Book Quest website is for general informational purposes only. While we strive to keep the content accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information.
No guarantees: While we are committed to delivering high-quality book services, we cannot guarantee specific outcomes such as publication acceptance by third-party publishers, bestseller status, or commercial success of any book project.
External links: Our website may contain links to external sites. We are not responsible for the content or privacy practices of these third-party websites.
Professional advice: The content on this website does not constitute professional legal, financial, or literary advice. For specific concerns, please consult with appropriate professionals.
Use of this website and our services is at your own risk. By continuing to use this site, you acknowledge and accept this disclaimer in its entirety.
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